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Playstation 5 lan cable not connected?

hello guys, when i connect my ps5 with lan cable i keep getting lan cable not connected error, so i disconnect it and use wifi, is there any fix for this problem?

Update:

and also when i'm using wifi, sometimes i get disconnected and i have to restart my ps5 so it works again, happens a lot while downloading too

Update 2:

i changed the lan cable and it's working fine now, thanks for ur help

2 Answers

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  • Lv 7
    1 month ago
    Favourite answer

    try connecting the other end to a different port on your router.

    if that doesn't work, you may have a bad cable.

    if neither of these fix your problem, then your PS5 port is damaged. turn your warranty in and get a replacement.

  • Anonymous
    1 month ago

    Connect it correctly and/or buy a working LAN cable.

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