As the elderly woman’s nurse, what ethical issues should be addressed in this situation and how should they be addressed?

Your patient, an elderly woman who rarely has visitors, has put on her call light so that she might introduce you to her daughter. After introductions, the patient indicates that her daughter visits whenever possible, as she is frequently traveling. Out of the patient’s hearing, the daughter indicates that she intends on meeting with your director of nursing to discuss her mother’s care. During the meeting, she indicates that her mother is the most important thing in her life, and then begins to describe her extensive recreational travel and multiple profitable real estate holdings. She is quite critical of her mother’s care and outlines a long list of nursing care that she expects to be performed by your staff, frequently emphasizing that she expects all expenses to be covered by her mother’s Medicare insurance. At the end of the meeting, she leaves her housekeeper’s phone number for staff to contact if there are questions regarding her mother’s care.

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  • 1 month ago

    I ran across something of this nature when I rented a house to an elderly lady and her elderly brother The middle aged daughter of the elderly lady was overstepping as to what she expected of the renter, me! We were constantly bickering about little things about the house while her elderly mom always apologized to me for her daughter's constant complaints. Thank goodness the two finally moved into a nursing home! And even after that, the daughter and myself bickered over abandoned property months later! The situation in this case of a daughter of an elderly mother in a nursing facility may very well face the same dilemma. You just have to take one day at a time.

  • 1 month ago

    As the daughter is going to have a meeting with the director of the home, she will no doubt tell him/her what her concerns are. You will do whatever the director later tells you to. It's not your business or decision.

  • Anonymous
    1 month ago

    Yahoo Answers isn't the best place for homework help especially at the college/grad school/professional school level.  Without the specific list of requests, it's hard to answer your question.  The Cliff Notes answer would be to provide the elderly woman with standard of care.  Any additional services might require that the daughter provide a one-on-one sitter.  The real life answer would be for the daughter to take care of her own mother including in addition to what the nursing home provides.  

  • Anonymous
    1 month ago

    This is not worth worrying about. She is a woman who wants far more for her money than she is entitled to and doesn't wish to have to lift a finger herself. It's probably better that she is not going to be around much because, if she were, she'd be interfering all the time.  

    She wants the best of care by paying peanuts for it but, as she's away a lot, you don't need to worry about that. Just continue doing what your boss tells you to do providing that all of that is legitimate and within the care plan drawn up for the old lady.

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  • John P
    Lv 7
    1 month ago

    First thing is to get all staff to not contact the daughter or housekeeper direct, or the daughter will start playing off one against the other.  All communication should go through one channel.  Check with the director who should represent that channel.

    The director will check who is paying the bills for the mother's care, and the general conditions offered to the mother when she went into the care home, and act appropriately. 

    In a way it is not really a matter of ethics, assuming that the mother is being already well looked after within original agreements.

    I note that most answers are from the USA, but the conditions are not really different in any country.

  • Snid
    Lv 7
    1 month ago

    You direct her to management.  It's for them to work out and not the care staff.

  • 1 month ago

    The daughter should be advised that her mother will get the same care that other residents get.  If she wants to pay for "extras" and hire  people to do those things, that is her business.  

  • 1 month ago

    you can only do what you're paid to do plus if she wants it all paid by Medical insurance and what she wants done isn't covered than don't do it.

    If her travel is recreational that she's a hypocrite, she wants the best care for her mother as long as she doesn't have to do it herself. in fact the daughter can want all she likes but you can only give what your able to do.

  • kswck2
    Lv 7
    1 month ago

    Just do what your boss says to and what you consider you are Ethically bound to do, and leave the rest alone. 

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