Abby asked in HealthDiet & Fitness · 1 month ago

No resistance on elliptical ?

My family just bought a sole e98 Elliptical. I was the first to try it and it seemed to be working great. My mom used it after me to try and it seemed to work well for her too. I went to start my workout this morning and no matter what we did it didn’t give any resistance. The incline worked fine but when moving the legs the movement was very clunky and my foot just “fell through”. We are really disappointed and are hoping some of you have an answer! Thank you

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