I have a parcel that has tracking “arrived at customs of destination country” but there’s no update for a week?

3 Answers

  • 4 months ago

    There's no fixed amount of time that it takes to clear customs especially with fewer people working and social distancing. Customs can take as long as they want/need to clear a package. Most things go through in a couple of days; however, I've known a few things to take as long as 8 weeks. Delays can occur if the customs paperwork is filled out incomplete, incorrectly or is missing altogether. There can also be a delay if there is a question of whether duty (tax) is owed or even if the item is legal.

  • 4 months ago

    maybe you should call them up

  • Pearl
    Lv 7
    4 months ago

    i would just wait, you might get an update later

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