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I got an emergency alert on my cell phone, so why didn't my set top box get an alert?

I was in my house with my 2 relatives. One relative had an iPhone 6s, the other had an LG ThinQ4. As for me, I had the iPhone XR. We received an alert on all 3 of these cell phones. My television set and set top box were on at the same time the cell phone alert happened. The station I was tuned to was CBS. I should have received an alert, because a news corporation said the alert played on cell phones and cable television. Should I call Verizon FiOS about what happened, or what?

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