promotion image of download ymail app

Why can't I download pics or attachments to text messages sent to my phone?

I can read text messages, but when I click the download button for an attached pic, the spinning circle never stops and pic can not be seen. How can I fix this? 

There is plenty of memory on my phone. 

1 Answer

  • Anonymous
    1 month ago
    Favourite answer

    You will likely have to turn on the data on your phone so the pic can be received.

    • ...Show all comments
    • Alan4 weeks agoReport

      You're very welcome!  Just remember to turn your data off as soon as you get the pic.

    • Commenter avatarLog in to reply to the answers
Still have questions? Get answers by asking now.