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Native English speakers, could you please help me with these issues?

1. Is this sentence correct:

"I have applied for a replacement of my birth certificate more than one month ago, and even though, it is past the normal TIMELINE usually taken for this, I haven't got my new birth certificate."

2. In case 'timeline' is not a good word to use in this contexto, what alternative word would you suggest?

Note: Just to make sure you understand what I'm trying to say, 'by 'timeline' I mean the time usually predicted to fulfill a certain task.

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  • 2 months ago
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    I applied for a replacement of my birth certificate more than a month ago, and even though it is past the usual timeframe allowed, I have not gotten/received my birth certificate.

    "Have applied" expresses an unspecific time in the past, before now.  "More than a month ago" calls for the simple past.

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