Why is my 'Not Spam' button now deleting the email?

Twice during the last 24 hours I have lost 2 emails from the Spam folder after clicking on the 'Not Spam' button. This action has always moved the email to the Inbox and I have tested it using another Spam message and it correctly moved it to the Inbox. The 2 messages seem to have completely disappeared. I know I didn't click on Delete button because that requests confirmation before removing it.

I doubt it but I'll ask anyway, is there a setting that controls this or anywhere else they could have gone to? (I have searched all messages.)

2 Answers

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  • Sharon
    Lv 7
    4 weeks ago

    It's a glitch. I have to open the email in the spam folder and then hit Not Spam at the top.

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  • ..
    Lv 6
    4 weeks ago

    Glitch, it seems.

    Restore emails - https://help.yahoo.com/kb/SLN2552.html 

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