Anonymous asked in Computers & InternetHardwareLaptops & Notebooks · 8 months ago

My surface book 2 won’t open?

My surface book isn’t charging or anything. When I put it in the charger and turn on the power button, the Microsoft logo shows up and then a big low battery sign. It’s been in the charger for one hour, what do I do? And before this, the surface keyboard wasn’t working and I had to manually put in the keys. So, is there an easy fix for this?

2 Answers

  • 8 months ago
    Favourite answer

    Charger is bad.

    Socket for power plug is broken (common from yanking)

    Some other defect.

    Seek a repair person or contact Microsnot.

    That is all that can be guessed with no information of condition, age, warranty.

  • 8 months ago

    take it back to the shop you bought it from as it sounds defective.

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