Yahoo asked me to verify my account via the phone numbers on file, which are outdated. How can I log in without paying for a "pro account"?

3 Answers

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  • 2 months ago

    It is your responsibility to keep your recovery information up to date.  You will not be able to log in unless you can verify your identity.  You will need to pay for a pro account and hope they can help - there is no guarantee they will - or abandon your account.

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  • ..
    Lv 6
    2 months ago

    Account recovery - https://edit.yahoo.com/mforgot?intl=us&l... 

    Accounts are closed permanently by Yahoo if not used for 12 months.

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  • Sharon
    Lv 7
    2 months ago

    A pro account won't help you. Unless you have set up a recovery method you won't be able to get it back. This is how to recover your account if you have password/sign in problems: https://help.yahoo.com/kb/SLN2824.html

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