Does my laptop need a new battery or is there something else wrong with it?
My laptop out of the blue turned off an then when I turned it back on it started to update. It restarted, turned off again now when I try to turn it on it comes on for a second and then automatically turns right off.
Also neglected to mention that it won't even take a charge now either. I plug in the charger and nothing. It didn't happen to after my computer updated and restarted.
- Spock (rhp)Lv 78 months ago
it needs a technician
- StarryskyLv 78 months ago
The "My" brand of laptop is hard to troubleshoot, especially at a distance, and with so few details. Contact the maker, whoever that is, for the customer support you already paid for. Maybe they know something we don't.
- VAALv 48 months ago
Sounds like a hardware issue. You may be running out of RAM or have a bad motherboard. I would take it to a pro to find out for sure.