Does my laptop need a new battery or is there something else wrong with it?

My laptop out of the blue turned off an then when I turned it back on it started to update. It restarted, turned off again now when I try to turn it on it comes on for a second and then automatically turns right off.

Update:

Also neglected to mention that it won't even take a charge now either. I plug in the charger and nothing. It didn't happen to after my computer updated and restarted.

3 Answers

Relevance
  • 8 months ago

    it needs a technician

    • Commenter avatarLog in to reply to the answers
  • 8 months ago

    The "My" brand of laptop is hard to troubleshoot, especially at a distance, and with so few details.  Contact the maker, whoever that is, for the customer support you already paid for.  Maybe they know something we don't.

    • “I 💕”8 months agoReport

      Why bother answering if your going to be rude?

    • Commenter avatarLog in to reply to the answers
  • VAA
    Lv 4
    8 months ago

    Sounds like a hardware issue.  You may be running out of RAM or have a bad motherboard.  I would take it to a pro to find out for sure.

    • Commenter avatarLog in to reply to the answers
Still have questions? Get answers by asking now.