Can I take out the battery without turning it off?

My Samsung galaxy s5 has a white screen with the picture of the earth in the middle. It will not respond to anything I try.

6 Answers

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  • don r
    Lv 7
    3 weeks ago

    .........seems like you don't have much choice.

  • keerok
    Lv 7
    3 weeks ago

    Yes. That seems the only way to restart your frozen phone.

  • 3 weeks ago

    You can but I wouldn't recommend it because it can erase data that hasn't been saved hold the power button for 20 secs for a hard reset first just to make sure that it didn't crash

  • 3 weeks ago

    Yes, but first try holding the power button for like 20 seconds, just hold it until you see the phone restart, that might work and easier than taking out the battery.

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  • Pearl
    Lv 7
    3 weeks ago

    you can try and see if that will help

  • Yes, taking out the battery while it is still on should not harm the phone.

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