My Instagram DMs aren’t working (IOS)?

Whenever I go to my DMs it shows a loading screen for about five minutes before they load.. but to access conversations I have to search them up and I don’t get notifications when people text me, I’ve updated, deleted and reinstalled the app multiple times and nothing seems to work. Strangely enough it’s only my one account. Please help!

1 Answer

Relevance
  • 11 months ago

    1) Clear cache.

    2) Check your internet connection.

    If you're in the beta program, it's best to leave as the app may become unstable.

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