Why was I locked out of my account and why was my e-mail address changed ?
- oklatomLv 74 weeks ago
Your Yahoo account is locked
To protect your account, it may be temporarily locked after too many unsuccessful attempts to sign in. It will unlock automatically after 12 hours, but you can always regain access immediately using the Sign-in Helper.
If you've been asked to verify your identity multiple times, our system may have detected a threat to your account. When this happens, we may temporarily lock access to protect your information. Below are reasons why your account might be repeatedly locked:
Our system detected a risk to your password.
Your IP address is hidden or constantly changing.
Login attempts are occurring from different geographic locations in a short period of time.
If your account is affected, be sure to secure your account and update your recovery information.
You email address can not be changed.
- Pearl LLv 74 weeks ago
you need to ask yahoo this question
- 4 weeks ago
I'm having same issue.
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- .Lv 74 weeks ago
That only happened in your imagination