Anonymous
Anonymous asked in SportsCycling · 11 months ago

Will Halfords do an exchange on my faulty bike?

I bought a bike from Halfords about 2 weeks ago and it's had lots of issues with it so I took it back and they said they would "repair" it but it came back with the same issues but even worse so I'm thinking I should just get and exchange for the same bike just to save all the hassle of going back and forth to repair? Do they do exchanges if I ask them for one or is it their discretion?

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  • 11 months ago
    Favourite answer

    Lots of luck. Now you why it's nicknamed Hal-Frauds. Their return & exchange policy is on this link...

    https://www.halfords.com/advice/customer-services/...

    Still have the sales receipt? Don't get an exchange. DEMAND a full refund. Then take your money to a REAL bicycle shop & buy a quality product. They'll have qualified bike mechanics too.

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