Anonymous asked in Consumer ElectronicsCell Phones & Plans · 4 months ago

iPhone erase all content and settings?

I wanted to erase all content and settings on my phone, and then set it up as if it were a new iPhone. I ve done this before in the past and never had a problem, but tonight when I did it, it restored absolutely everything EXCEPT my messages and apps.

Can anyone help me out? I ve never had this issue before.

1 Answer

  • 4 months ago

    Perhaps you have not backed up the data before factory resetting.

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