Aiden asked in Computers & InternetSoftware · 6 months ago

ive ran all my anti virus software but i cant get this wierd bug to get out of my pc it opens a bunch of tabs and takes pictures plz help?

8 Answers

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  • keerok
    Lv 7
    6 months ago
    Favorite Answer

    Erase the hard disk, repartition, reformat then reinstall everything from scratch.

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  • 6 months ago

    Hi. Before You go through all the time-consuming hard work of the full repartition & etc to actually corectly remove viruses ... I have a feeling this may be a simple prank file somebody with access to Your computer m,ay have installed to play a joke.

    Check out what's running on Your system, & do some lookups on Youtube about "prank file" or other such info to see if there's one going around.

    G'Luck!!!

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  • 6 months ago

    Try to check your browser installed plugins. The Malware or Adware is installed as plugins on your browser. remove anything suspicious plugins on your browser.

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  • 6 months ago

    You need to run your anti-malware program. Anti-virus and anti-malware are two different functions. That's why there are different programs out there. There are some anti-virus programs that do contain an anti-malware function, but not all of them do. What you describe in your question sounds like malware. So run the anti-malware program (install one if you don't have one). If that doesn't fix it, then you will likely have to reformat your HD and reinstall your OS, but that's a worse case scenario. Try the AM first. Good luck.

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  • Dick
    Lv 7
    6 months ago

    You need to understand that most "malware" writers actually put protection into their malware to protect it from being removed by the anti-malware software we all use. The way to disable malware so it can be removed is to put your computer into the SAFE MODE. When you boot into Safe Mode only Windows will boot up and nothing else is running including the malware. So it's critical to put it into Safe Mode, run your antivirus and anti-malware programs and let them remove anything that they find. Here's how to put your computer into Safe Mode, and take it back out when you are done cleaning up your computer. <<<<< Safe Mode Instructions for Yahoo Answers

    The way to get past those malware issues is to use the Win 10 SAFE MODE. This allows you to only boot up Win 10 and not the malware too. So use these instructions to boot into the Safe Mode and just remember you have to also use the instructions to exit the Safe Mode. Run your antivirus, anti-malware programs such as Norton, AVG, etc. and Malwarebytes, etc. while you are in the Safe Mode. Allow your antivirus/anti-malware programs remove any problems they find. Here are the instructions. >>>>> Win 10 SAFE MODE Win 10 is a little odd because you have to go through a short process to put the computer into the Safe Mode and to get it back out of the Safe Mode. Here’s how to do both processes. This works in Win 8, Win 8.1, and Win 10. To Get Into Safe Mode: 1. Right click at Start button 2. Click on RUN 3. In the resulting box, type in the term msconfig and hit enter. 4. The msconfig window will appear. At the top of the window click on the Boot tab. 5. In the next window put a check mark in the “Safe Boot” box. 6. Click Apply, then click OK 7. Click Restart. The computer will go through a normal looking boot and you will have to provide your password if you use one. The desktop will eventually show up with a somewhat abnormal looking Desk Top with all icons skewed left and will say SAFE MODE in all four corners of the screen. NOTE: If you were to reboot the computer, it will boot/reboot continually into the Safe Mode until you take the steps below to change the settings for a "normal” boot up to your desktop. To Get Out Of Safe Mode: 8. Right click at Start button 9. Click on RUN 10. In the resulting box, type in the term msconfig and hit enter. 11. The msconfig window will appear. At the top of the window click on the Boot tab. 12. UNCHECK the “Safe Boot” box. 13. Click Apply then click OK 14. Click on Restart to boot the computer into its’ normal mode. NOTE: Once the Restart (reboot) is completed and the computer boots into the “normal” mode it will continue to boot into the normal mode each time you reboot. You are required to use the getting into the Safe Mode process(s) to get into it and out of it. >>>>> Hope this helps!

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  • Anonymous
    6 months ago

    Disconnect your computer from the internet and see if it still does that if it does not you know that your computer is being remotely controlled. and you'll have to disable remote support and find the program that they're using to send the information. If it was me I would just reset my computer. save your pictures and your documents and then reset your computer

    • Aiden6 months agoReport

      aight thx

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  • 6 months ago

    i have and still no luck

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  • Anonymous
    6 months ago

    Have you run programs for malware? While most antivirus programs now also scan for malware, all of them might not.

    Try Malwarebytes

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    • Aiden6 months agoReport

      https://answers.yahoo.com/question/index?qid=20190822004939AA2DuaT heres the og post that gives more details

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