Yahoo Insanity!!!?

I spent six hours on the phone last week trying to get either Yahoo or AT&T to fix my e-mail problems. ... After hours of AT&T telling me it was Yahoo's problem (They had frozen my account.) And additional hours of Yahoo telling me that couldn't check into it because I have a SBCGLOBAL e-mail, I was ready to jump off a cliff somewhere! ... Finally, for the 10th time, someone finally honored my request to talk to a Yahoo supervisor. ... This supervisor told me that Yahoo had suspended my account due to "suspicious activity". I asked what kind of suspicious activity. She said she couldn't tell me that but that she would try yo get the service restored. .. she managed to do that. ... Then yesterday, the whole mess started all over again. I was on the phone for five hours.Th epeople I talked to steadfastly REFUSED to transfer me to a supervisor. I finally ended up having enough of a hysterical fit that they finally did get me someone who spent over and hour trying to resolve the issue. He finally got my service resolved, but I am scared to death the same thing will happen again and my brain is so exhausted, I just wanto shoot myself in the head! HOW CAN I GET PERMANENT HELP WITH THIS?

4 Answers

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  • 4 months ago

    i'm sorry about this but you're gonna need to try tomorrow, yahoo email is strangs today

  • 4 months ago

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  • Sharon
    Lv 7
    4 months ago

    You were talking to a scammer. Yahoo has no direct customer support, email, or phone numbers you can call.

    • oklatom
      Lv 7
      1 month agoReport

      No they do not unless you have signed up for paid service (Pro).  Yahoo doesn't share a phone number for customer support - "Official" Yahoo phone numbers posted in this community are scams.  Please note that Yahoo channels all support through https://help.yahoo.com. 

  • John
    Lv 6
    4 months ago

    Open a gmail account instead. Problem solved.

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