Anonymous asked in Business & FinanceSmall Business · 5 months ago

What good is the BBB really?

Better Business Bureau...they are so worthless in the city I live in, no help at all

8 Answers

  • 5 months ago
    Favorite Answer

    The BBB is a rating service and never intended to be a consumer assistance service

  • 5 months ago

    they are basically the same thing as google reviews, they have no authority whatsoever

    pretty much only babyboomers are the only people who care if a business is BBB accredited

  • Judy
    Lv 7
    5 months ago

    They are a reporting agency, don't fix things

  • 5 months ago

    What are you expecting them to do...they don't actually resolve disputes. They accept complaints and check to see if legitimate, then rate the business.

    What are you expecting them to do? If you got speak with the police.

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  • 5 months ago

    No good.

    They are a marketing agency.

    They have been removed from some large cities including Los Angeles.

  • Speed
    Lv 7
    5 months ago

    The BBB doesn't manage disputes between customers and businesses. They "assign rankings to businesses, charities and non-profit organizations. The BBB stores data about companies and uses dispute resolution procedures established by the Council of the Better Business Bureaus."

    So if they refused to intervene between you and some business you feel treated or charged you unfairly, that's to be expected.

  • JetDoc
    Lv 7
    5 months ago

    The name of the agency is Better BUSINESS Bureau. Not IDIOT CUSTOMER bureau. If you think you are being cheated, you can always go talk to a lawyer.

  • VAA
    Lv 4
    5 months ago

    Wrong, they are a consumer assistance service and can mediate complaints.

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