A woman contacted me to buy 2 puppies, paid the deposit and now wants her money back after I've held them 2 extra months for her.?
She wanted a discount for buying 2 and I gave her 100 off each puppy and asked me to hold the puppies an additional 6 weeks. On day before pickup she says she can t get them and wants her deposit back. I turned down other people. Any advice?
- InLv 75 months ago
Deduct a reasonable boarding fee for the two extra months and refund the difference, if any, then resell the pooches.
- Anna ELv 75 months ago
You are right to do so. Often it is more difficult to sell older pups. You basically fed and provided health care for HER dogs. If you can sell them at full price, you might consider giving her the deposit back, but you don't have to.
- 5 months ago
Unless you actually have proof stated in your terms and conditions or the origional advert to say that the Deposit was NON refundable there isnt a lot you can do other than give the deposit back and re advertise them.
- OcimomLv 75 months ago
Yes my advice to you is to spay/neuter your adult dogs. You eat any loss and you give back her deposit. A REPUTABLE breeder NEVER sells 2 puppies to one person no matter how much they want one. So you are a crappy backyard breeder who cares more about making a dollar then about the puppies you breed.
You give her the deposit and you advertise the puppies again and sell them SEPARATE.
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- EvaLv 75 months ago
If you had a written contract or bill of sale that said the deposit was non-refundable, then you have no problem. If there wasn't, I still wouldn't return the deposit and tell her that it only covers part of the expense of keeping the puppies for her for 2 months, as well as the inconvenience and expense of now having to find other buyers.
- Anonymous5 months ago
Tell her boarding costs are $30 a day x 60 days.Would you like the bill sent in the mail or hand delivered..
- oldprofLv 75 months ago
If you didn't have it in writing, you're screwed.
- Anonymous5 months ago
What does your contract say about cancellation? Does it state that the deposit it non-refundable?
You should have stipulated in the contract that the deposit would go towards boarding fees should she change her mind.
- *****Lv 75 months ago
What's your contract say?
- bluebonnetgrannyLv 75 months ago
Just tell her that the deposit has served as boarding charges & do not return her money. Working with flaky people you have to protect yourself. She put the screws to you & then has the gall to ask for the deposit back. NO, I don't think so. She screwed up possible sales for those two pups. Now they won't be able to get sold, they are too old. Don't let her screw you.