Do CC's Normally Stop your Card over $5?

I had a Best Buy card with Citibank. I've been keeping everything paid. They have been inconsistent with sending statements, so i generally pay based on my receipts. I want to purchase a movie using my Best Buy card. The card was declined. I called Citi/Best Buy Card services. According to them, I owed $5... show more I had a Best Buy card with Citibank. I've been keeping everything paid. They have been inconsistent with sending statements, so i generally pay based on my receipts.

I want to purchase a movie using my Best Buy card. The card was declined.

I called Citi/Best Buy Card services. According to them, I owed $5 and they wouldn't allow me to use the card until it was paid.

Is this a normal practice? I haven't had a CC do this before.
5 answers 5