Installing Verizon fios question?

When the guy comes and puts in the wire, they need to drill a hole aren't they? Now I live in an apartment and there is already a hole for my internet. The installation guy wanted to put it through the window which would leave it opened. . .Also when showing his ID, he covered his name which also seems very... show more When the guy comes and puts in the wire, they need to drill a hole aren't they? Now I live in an apartment and there is already a hole for my internet. The installation guy wanted to put it through the window which would leave it opened. . .Also when showing his ID, he covered his name which also seems very very odd.
Update: Oh and of course I didn't let him do the window way. He said he will call back but I doubt he will.
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