Has anyone ever heard of Equinox tech?

Recently my Apple Mac air had shown this pop up that I could have a virus on my computer and to call a certain number for help. And so I tried exiting out of it but it wouldn't let me or even let me restart/shutdown my computer . So I called it and this indian tech support guy talked to me about fixing it but... show more Recently my Apple Mac air had shown this pop up that I could have a virus on my computer and to call a certain number for help. And so I tried exiting out of it but it wouldn't let me or even let me restart/shutdown my computer . So I called it and this indian tech support guy talked to me about fixing it but I'm curious whether it could be a scam because wouldn't people from Apple help with an apple computer ? I never heard of Equinox tech before , how do I know it's not a scam that people try to get your personal information from like you hear on the news nowadays ? Has anyone heard about them?
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