o2 very unhelpful today?

just wanted to know what is using all my data allowance as i only use my phone for calls and text, i dare not use internet or download apps as i'm always getting that message which says 'you are close to using your data allowance' even though 'i' haven't. Live chat person just said 'charges are correct, can't help you any further'.

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  • Joe
    Lv 7
    7 years ago
    Favourite answer

    their usually very helpful, he must have been having an off day -) make sure gps and sync are turned off on your phone and close all apps, in fact if you only want to make calls and send txts you can turn off mobile data. dont know what phone you have but normally you can just slide down the screen and tap on the icons to turn off and on.

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