Big commerce, shopify, or other for online retail store?

I have been thinking big commerce because they offer no sales %, free gateway,and merchant account, (that i can upgrade for less transactions fees once my store begins to grow a little) plus they have way more free templates then shopify. it seems like all of these ecommerce companies get reviews speaking of... show more I have been thinking big commerce because they offer no sales %, free gateway,and merchant account, (that i can upgrade for less transactions fees once my store begins to grow a little)
plus they have way more free templates then shopify.

it seems like all of these ecommerce companies get reviews speaking of horrible customer service.
I plan to open a store next month, and i cant for the life of me decide which i should use.
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