Anonymous asked in Computers & InternetInternetYouTube · 1 decade ago


we cant watch videos on youtube. its telling us to download and install adobe shockwave player thingo, we did that and its still not working, then it told us that we needed to install java, we did that, then its telling us that add-ons were either disabled or not working, we enabled that and its still not working!!!!!! WTF DO I DO!!!!!!!

5 Answers

  • Anonymous
    1 decade ago
    Favorite Answer

    Videos on YouTube are streamed through Adobe Flash player. For the best viewing experience, we suggest you install the latest version of Adobe Flash player

    You'll first need to remove any older versions you've installed in the past and currently have running on your computer).

    Uninstall the version of Flash you're currently running, before upgrading to the most recent version.

    Once you've uninstalled the older version of Flash, you'll be ready to upgrade to the most recent version of Flash. To do so, please follow these steps:

    - Restart your computer

    - Follow Adobe's instructions for reinstalling the most recent version of Flash.

    - Once you've downloaded the latest version of Adobe Flash, please exit your browser.

    - Finally click to install the update that you just downloaded from the Adobe Flash site.

    - Once you've done so, open your browser again and go to YouTube. You should now be able so successfully watch videos!

    If the instructions above don't resolve the issue, please also try the following:

    - Temporarily disable popup blocking software installed on your computer to test.

    - Allow as a trusted site in your Firewall software.

    - Ensure other applications like Quicktime, iTunes, Real Player, or Windows Media Player aren't set as the default streaming application, as this might affect the video player.

    For Windows Vista users:

    If the Flash uninstall / reinstall does not work this maybe due to a Microsoft Windows Vista permissions issue.

    Please use the Windows button at the bottom left then the search function:

    - Go to: C:\Windows\System32\Macromed\Flash\.

    - Right-click on the following file: FlashUtil9b.exe or FlashUtil9e.exe.

    - Select "Run as Administrator" and install the update..

    - Restart your computer.

    Regards and see you!

    Source(s): YouTube Help!
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  • 1 decade ago



    don't bother downloading and re-installing the latest Flash over and over and over again.

    You will get absolutely nowhere doing that, because that is only adding to the problem.

    Your YouTube was working fine just a little while ago, right?

    There can really be only 3 possibilities:

    1) something is wrong with YouTube

    2) something is wrong with your cache

    3) something is wrong with Flash 10

    1) YOUTUBE:

    Your problem may fix itself within a couple hours, or by the

    next day, because YouTube often "shuts down" a bunch of

    their own servers every single day without warning anybody

    in order to update all kinds of stuff. During those occasions,

    it's YouTube's transmissions of "JavaScript" or "Flash" that

    are poor -- not your reception of it. This sometimes creates

    "time-out" or "run-time" errors, and can be solved by hitting

    "F5", "Refresh", or "Back" & "Forward" on your browser.

    2) CACHE:

    If the following day your YouTube is still stuck and showing

    you those awful "JavaScript" and "Flash Player" messages,

    it's possible that your sub-directories of "temporary internet

    files" and "cache" memory are full, and won't take anymore.

    Thus videos cannot even buffer or make it onto your screen.

    "Temporary internet files" are 1000s of tiny bits of websites

    permanently put on your computer's hard-drive. They'll stay

    there forever and ever, gradually plugging up your computer

    (like hair slowly clogs a sink drain) until you get rid of them.

    Because your computer now has such little space in which

    to "cache" a video, YouTube will mistakenly think that your

    Java Script "run-time environment" or "buffer overflow" is off,

    or that your Flash player (unable to absorb those videos) is

    older than "FLASH 7".

    The solution to all that is to exit YouTube (but not your web

    browser), then clear your "cache" of all its "TIFs", "cookies"

    and "history". (See below.) After that, shutdown and reboot.

    3) FLASH:

    Watching YouTube vids hasn't changed in the past 2 years.

    (You could still use Flash 8 if you want to.) It looks like the

    newest Flash players are causing many YouTubers a lot of

    grief, especially all 8 variations of version 10.

    It's absolutely nuts that there's 10.0.525, 10.1.218, 10.2.26,

    10.2.54, 10.12.10, 10.12.36, 10.15.3 and 10.22.87. Usually

    most updates are good for only 1 thing:...Software conflicts.

    I've never strayed away from 9.47, and many "flashers" use

    9.45. Think of those 2 Flashs as Windows XP compared to

    Vista. Look at what the Asker wrote to this answer of mine:

    If that seems interesting to you, here is the appropriate link:

    Note 1: if you've got an "Accelerator", dump it, burn it, rip it,

    kick it, trash it, disable it, uninstall it; do all that you can to

    get as far away from it as possible. Several "Ad Block" and

    "Messenger" programs also conflict with YouTube.

    Note 2: longer videos may require "Flash" and "Shockwave"

    to play proper. You don't need anything else -- so avoid the

    sales pitches some Yahooligans are shilling, because they

    are really disguised salespeople & peddlers. Their answers

    have nothing to do with your question, and their wares may

    actually worsen your problem. Besides, what kind of idiotic

    answer is "Despite the fact you can't even watch or access

    videos, buy our downloader." [my paraphrase]

    Note 3: a very odd fix that once worked for me was altering

    the URL from "" to simply "".

    Note 4: if you downloaded Flash, did you actually INSTALL

    it afterwards? If you got Firefox, did you enable the add-on?

    I hope that my info and long answer are quite helpful to you.

    Internet Explorer 6:

    → Tools → Internet Options

    → Delete Cookies → OK

    → Delete Files → OK

    → Clear History → Yes

    → OK

    Internet Explorer 7:

    → Tools → Internet Options → Delete...

    → Delete files → Yes

    → Delete cookies → OK

    → Delete history → OK

    → Close (browsing history window)

    → OK

    Internet Explorer 8:

    → Tools → Delete Browsing History

    [. ] Preserve Favorites (leave blank)

    [x] Temporary Internet files

    [x] Cookies

    [x] History

    → Delete

    Mozilla Firefox 3:

    → Tools → Clear Private Data

    [x] Browsing History

    [x] Download History

    [x] Saved Form and Search History

    [x] Cache

    [x] Cookies

    → Clear Private Data Now

    Apple Safari 3:

    → Edit → Preferences

    → Security (tab) → Show Cookies

    → Remove All → Done

    after that:

    → Safari → Empty Cache → Empty

    after that:

    → History → Clear History

    Google Chrome:

    → Tools (wrench) → Clear browsing data...

    [x] Clear browsing history

    [x] Clear download history

    [x] Empty the cache

    [x] Delete cookies

    Clear data from this period: → Everything

    → Clear Browsing Data

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  • Anonymous
    1 decade ago

    javascript is usually turned on by, it might be your flash player is outdated..

    you can try a different browser...

    these will help you...

    1. Use Opera browser, it will load faster and smoother, and re-install latest flash (the correct way)

    get the latest flash player, and install it.. make sure all the browsers are NOT running during installation... this is the right way to install the flash player.

    by the way, the javascript is turned on by default.


    2. It could be due to slow connection or high traffic.

    Try watching it during off peak hours, the video will be smoother.

    Or you could watch it offline smoothly... try using 'zillatube' .

    It works very well - to get ZillaTube, click the link below, and select the first search result for download...

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  • 4 years ago

    Hmm, you may attempt fresh the internet site or purely attempt an selection thank you to observe video clips like Yahoo! video clips or some thing. or maybe you may attempt installation the latest version of Adobe Flash participant and notice if it works or no longer. desire that helped(:

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  • Anonymous
    1 decade ago

    when ever that happened to me i just did what it said......then i turned my laptop off then turned it back on and it worked. but if that doesnt work i dont know sorry

    hope this helps

    Source(s): ME
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