Anonymous asked in Computers & InternetSoftware · 1 decade ago

I cannot access the add and remove programs section on my control panel. It give me a error RUNDLL?

C:\windows\system32\shell32.dll saying access is denied?


just_me - ive tried that but no luck i still cant access add and remove.

Update 2:

just me - nope add and remove wasnt found, its not just the add and i cant seem to open anythin in my control panel..

Update 3:

just me - i just did wot u mentioned but nothing opend up..

Update 4:

yep i see the files

Update 5:

What will that do?

Update 6:

it is RUNDLL the error box appears up on screen saying:

error loading C:\windows\system32\shell32.dll

access is denied

Update 7:

just me- it workedd!! your last advice! thank you soooooooooo much! ive been trying to fix this thing all day and the simple sollution only took couple of seconds! thanks again really apreciated your help!!

5 Answers

  • 1 decade ago
    Favorite Answer

    Start>Run> CMD>Type REGSVR32 APPWIZ.CPL.

    Start>Run > type Regedit.exe

    > scroll to the following -one by one:

    HKEY_CURRENT_USER \ Software \ Microsoft \ Windows \ CurrentVersion \ Policies \ Uninstall

    HKEY_LOCAL_MACHINE \ Software \ Microsoft \ Windows \ CurrentVersion \ Policies \ Uninstall

    Delete the NoAddRemovePrograms value if present in the above locations

    go to my comp>local disk>windows>system32>appwiz.cpl

    this should pop up your add/remove programs

    do the same for control panel:


    Ok, do you see this * (appwiz.cpl*, desk.cpl*)?

    windows>system32>appwiz* ?

    Then it isnt rundll

    Start >Run >type: cmd >OK

    Insert your XP CD into your CD drive and enter (Copy and Paste) the

    following command:

    expand d:\i386\appwiz.cp_ %windir%\system32\appwiz.cpl

    Change d to = your CD drive letter if different than D, probably it is C

    press ENTER

    This will fix your file- from the CD

    in case you don't have the Image CD:

    do you have another computer?

    copy these 2 files (appwiz.cpl , desk.cpl) from the other PC and replace the "corrupted" files in your computer >windows>system32

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  • 1 decade ago

    There is an alternative way of removing programs. Download and install CCleaner and click on the Tools button.

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  • 1 decade ago

    download Tuneup utilities from and use the control panel from there and btw do you have avg if yes then das da problem it cud be because dis happnd to me

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  • just a suggestion~go off line and try it~some programs while on line Connect to their home page when you try and delete them.

    hope this helps

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  • Anonymous
    1 decade ago

    Its a virus, you need a Professional to sort it i'm afraid

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