Are criticisms always meant to improve things or just to nitpick?

In the workplace as in sites like Y!A, critics - often bolstered by the anonymity of a keyboard and fortified by a bad hair day - can become downright mean-spirited. While fair criticism is welcome and encouraged, our good sense tells us the vile and uncivil comments come from non-reasoning minority. Thankfully,... show more In the workplace as in sites like Y!A, critics - often bolstered by the anonymity of a keyboard and fortified by a bad hair day - can become downright mean-spirited. While fair criticism is welcome and encouraged, our good sense tells us the vile and uncivil comments come from non-reasoning minority. Thankfully, there are still people out there who provide us with valuable feedback. As caring people, we need to tune out the noise of the naysayers and dial in the needs of legitimate users. Opinions, please.
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