Without being there in person to review the system... it's hard to say what the issue(s) could be. Therefore, I can only provide generic information.
First up, double-check ALL DRIVERS for your computer. A bad driver can potentially cause bottlenecks & getting the latest drivers usually fixes the...
Best answer: Without being there in person to review the system... it's hard to say what the issue(s) could be. Therefore, I can only provide generic information.
First up, double-check ALL DRIVERS for your computer. A bad driver can potentially cause bottlenecks & getting the latest drivers usually fixes the issue.
Second, double-check for OS updates... mostly to squish bugs that may cause slowdowns
Third, check how many programs are start-up at boot -- This is typically a common offender, ESPECIALLY when you're not paying attention to installer settings (or just running through with the defaults). The more stuff that wants to start up, the longer it'll take to reach a "ready" state & the slower your system will likely run since stuff will be taking up resources in the background. Ideally, you want to keep this list as short as possible (critical system stuff, anti-virus / security software & possibly software that you access multiple times in a day).
Fourth, run Check Disc on your storage drive(s) -- While it's unlikely to be an issue (as your system is so young), defects in hardware & the storage space (more in HDD's than SSD's) can cause systems to practically grind down to a virtual halt until detected by the system & could take down the entire system if not caught & fixed (as this is a serious issue with HDD's).
Fifth, check component temperatures as well as cooling methods (airflow, ect.) -- High internal temperatures can wreck havoc for performance as your CPU & Graphics card will engage their thermal throttling measures. Thermal Throttling is mostly a self-preservation measure to keep things within "relatively safe" operating temperatures as you really don't want to buy new components because they become a useless mess of solder & silicon. Besides checking the internals of your system (cables properly tucked away, filters are cleaned & whatnot) as well as where the vents (intake & exhaust) are so you can avoid blocking them. You may want to get a can of compressed air for "dusting" purposes (as dust can be a major pain, especially inside a computer).
Sixth, DOUBLE CHECK for any viruses, malware, spyware or any other unwanted software on your system. -- While you claimed there's no viruses on the system, it doesn't mean there's nothing unwanted lurking about or has currently gone undetected... so you should always do scan when things are in question. Then, check your installed program list & delete anything you don't recognize or know it's unwanted (like toolbars, which are commonly bundled with software).
Beyond that, I would have to recommend seeking professional help locally. It will be a bit expensive (typically $60+ / hr), but it will likely save you weeks of headaches.
3 weeks ago