Just booked a weekend break in rome can i cancel even if it says 100% non refundable?

Question

hi only genuine answers only iv booked a break in rome at a hotel just outside of rome now iv been reading reviews and they all say stay away from the hotel as the shuttle stops at 10 at night and the taxis are an absolute fortune and there are prostitutes outside the hotel dirty needles etc doesn't sound good. Now on the papers i received it says i king size bed non smoking 100% non refundable cancellation policy on another piece of paper it says checkout and check in at 12 cancellation polices vary by hotel since hotel can set a cancellation policy up to 30 days prior to arrival.Iv already payed in full for the holiday and took it on the holiday firm recommendation that this hotel was good. i only booked on friday please help if you can

Additional Details

Thomas cook i booked it with

Answer 1

Best Answer - Chosen by Asker

The simple answer is - of course you can cancel it.

The question you must be asking, however, must be - can you get your money back?

From what you say, some statements about the reservation seem to be in conflict with others. The only way to find out about a refund is to call the travel agency and/or the hotel itself. We cannot actually do anything to help you.

Best of luck with that effort.

Asker's Rating:

Asker's Comment:

thanks

Answer 2

Call the hotel ask if you can cancel. They usually give you a chance to cancel up to 48 hours before the day your supposed to come but, it varies from hotel to hotel.

Answer 3

I'm guessing 100% non-refundable means 100% non-refundable.

However, you might wish to contact the hotel directly to see if they are one of the hotels that has a different policy.

Answer 4

Of course you can cancel it, no one can force you to go. You won't get your money back though.