NVQ 2 in care . is it needed for administration?

Question

Is it needed when you are working in Care Agency office doing administration?

I order stationary, send /receive fax, email, answer letters, phone, send out information to prospective new clients, filing, do all cheque deposits, check crb on new carers, give out application forms to prospective new carers. I was then told after 21 months of doing this, that if I did not train NVQ 2 Care, it would be illegal to work for the company. Is this correct? I am not coordinator, supervisor or manager, or assessor. I was forced to resign as I did not want to take this training.

Answer 1

The Regulation of Care (Requirements as to Care Services) (Scotland) Regulations 2002


Fitness of employees
a person is not employable where



(b) a person who does not have the qualifications skills and experience necessary for the work that the person is to perform; and


If you live in England there will be a similar act of parliament.

But in all my years of working in a care home

only the actual hands on care staff needed this qualification.

We had a general admin lady who did not need to have it 3 cleaners and 2 cooks they did not need to have the qual either.

Maybe you could ask about constructive dismissal

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